.png)
Privacy Policy
This policy explains what personal data Haystream Limited collects, why we collect it, and how we keep it safe.
Introduction
Data Controller: Haystream Limited, registered in the Republic of Ireland.
Last Updated: April 2026
Haystream Limited ("we", "us", "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and your rights under applicable data protection legislation — including the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.
This policy applies to all users of haystream.store and to clients and contacts across Ireland, the UK, the United States, and Armenia.
If you have any questions about this policy, please contact us at info@haystream.store.
What Data We Collect
We may collect and process the following personal data when you interact with us:
Contact and enquiry data:
-
Full name
-
Email address
-
Phone number
-
Company name and role
-
Message content or project enquiry details
Technical and usage data:
-
IP address
-
Browser type and version
-
Pages visited and time spent on site
-
Referring website or search term
-
Device type and operating system
We collect this data when you contact us via our website form, email, or phone, submit a project enquiry or quote request, or visit and browse haystream.store.
Legal Basis for Processing
We process your personal data on the following legal grounds under GDPR:
-
Legitimate interest - to respond to enquiries and manage potential business relationships
-
Contractual necessity - to fulfil obligations under a service agreement with you or your company
-
Consent - where you have explicitly agreed to receive communications or accept cookies
-
Legal obligation - where we are required to retain or process data by law
How We Use Your Data
We use your personal data to:
-
Respond to your enquiries and provide information about our services
-
Communicate about ongoing or potential sourcing and logistics projects
-
Prepare and send quotations, proposals, and project updates
-
Improve the performance and user experience of our website via analytics
-
Comply with legal and regulatory obligations
-
Maintain accurate business records
We do not sell, rent, or trade your personal data to any third party.
Data Sharing
We do not share your personal data with manufacturers, suppliers, or any third parties in China or elsewhere as part of our sourcing operations. Your contact and project information remains strictly within Haystream Limited and our trusted operational partners.
We may share your data only with:
-
IT and hosting service providers - who support the operation of our website and systems, under strict confidentiality agreements
-
Professional advisors - such as legal or accounting professionals, where required
-
Regulatory authorities - where we are legally required to disclose information
All third parties we work with are required to handle your data securely and in accordance with GDPR.
International Data Transfers
Haystream Limited operates across Ireland, the UK, the United States, and Armenia. Where your data is accessed or processed outside the European Economic Area (EEA) - for example, by team members based in Armenia or the US - we ensure appropriate safeguards are in place, including standard contractual clauses approved by the European Commission.
Your data is never shared with or transferred to manufacturers or suppliers in China.
Cookies and Tracking
We use standard cookies and analytics tools, including Google Analytics, to understand how visitors use our website. This helps us improve content and user experience.
Types of cookies we use:
-
Essential cookies - required for the website to function correctly
-
Analytics cookies - used to collect anonymised usage data (e.g. pages visited, session duration)
You may disable or manage cookies via your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the website.
For more information about how Google uses data collected via analytics, visit: google.com/policies/privacy/partners
Data Retention
We retain your personal data only for as long as necessary for the purposes outlined in this policy. Specifically:
-
Enquiry and contact data - retained for up to 3 years from last contact, unless an ongoing business relationship exists
-
Project and contractual data - retained for 7 years in accordance with Irish legal and accounting requirements
-
Analytics data - retained in anonymised form as per Google Analytics default settings
-
Cookie consent records - retained for 12 months
When data is no longer required, it is securely deleted or anonymised.
Your Rights Under GDPR
If you are based in Ireland, the UK, the EU, or a jurisdiction with equivalent data protection laws, you have the following rights:
-
Right of access - request a copy of the personal data we hold about you
-
Right to rectification - request correction of inaccurate or incomplete data
-
Right to erasure - request deletion of your personal data, where no legal obligation requires us to retain it
-
Right to restrict processing - request that we limit how we use your data
-
Right to data portability - request your data in a structured, machine-readable format
-
Right to object - object to processing based on legitimate interest
-
Right to withdraw consent - where processing is based on consent, you may withdraw it at any time
To exercise any of these rights, please contact us at:
info@haystream.store
We will respond to all requests within 30 days in accordance with GDPR requirements.
Data Security
We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, or disclosure. These include secure hosting infrastructure, restricted access controls, and encrypted communications where applicable.
Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy applies only to haystream.store. We are not responsible for the privacy practices of external websites and recommend reviewing their policies independently.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page will reflect any revisions. Continued use of our website following any update constitutes acceptance of the revised policy.
Contact Us
For any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact:
Email: info@haystream.store
This Privacy Policy is governed by the laws of the Republic of Ireland.